{"componentChunkName":"component---src-templates-client-result-js","path":"/client-result/audit-function-design-assessment","result":{"data":{"prismic":{"allClient_results":{"edges":[{"node":{"seo_page_title":[{"type":"paragraph","text":"Audit Function Design Assessment ","spans":[],"direction":"ltr"}],"seo_page_description":[{"type":"paragraph","text":"Audit Function Overhaul: Building a Modern Structure for Future Success ","spans":[],"direction":"ltr"}],"seo_h1":[{"type":"heading1","text":"Audit Function Overhaul: Building a Modern Structure for Future Success ","spans":[],"direction":"ltr"}],"feature_image":{"dimensions":{"width":1200,"height":550},"alt":null,"copyright":null,"url":"https://images.prismic.io/crgwebsite/ZvGoaLVsGrYSvvEZ_WebsiteNewsCover.png?auto=format,compress"},"main_content":[{"type":"heading3","text":"Challenge ","spans":[],"direction":"ltr"},{"type":"paragraph","text":"A government agency responsible for provincial tax compliance needed to modernize its audit function to better meet evolving service delivery requirements. CRG was engaged to conduct a comprehensive review of the agency’s current structure and operating model, identify talent management gaps, and develop a future-state organizational design. This design also included strategies for attracting and retaining the necessary talent. ","spans":[],"direction":"ltr"},{"type":"paragraph","text":"","spans":[],"direction":"ltr"},{"type":"heading3","text":"Approach ","spans":[],"direction":"ltr"},{"type":"paragraph","text":"The project was executed in three phases: Diagnose, Assess, and Recommend. ","spans":[],"direction":"ltr"},{"type":"paragraph","text":" ","spans":[],"direction":"ltr"},{"type":"paragraph","text":"Diagnose: ","spans":[{"start":0,"end":10,"type":"strong"}],"direction":"ltr"},{"type":"list-item","text":"Gathered data to understand the current organizational structure, operating model, job functions, service catalog, capacity, and performance metrics ","spans":[],"direction":"ltr"},{"type":"list-item","text":"Conducted over 30 Voice-of-Employee interviews and facilitated three forums with union employees to document organizational challenges ","spans":[],"direction":"ltr"},{"type":"list-item","text":"Led multiple workshops to define the agency’s future vision, organizational structure, and performance management framework ","spans":[],"direction":"ltr"},{"type":"paragraph","text":" ","spans":[],"direction":"ltr"},{"type":"paragraph","text":"Assess: ","spans":[{"start":0,"end":8,"type":"strong"}],"direction":"ltr"},{"type":"list-item","text":"Analyzed the service catalog and identified the capabilities required to deliver existing services ","spans":[],"direction":"ltr"},{"type":"list-item","text":"Assessed capacity utilization across relevant roles to inform future capacity planning ","spans":[],"direction":"ltr"},{"type":"list-item","text":"Conducted market research to identify best practices, skill requirements, compensation benchmarks, and training/development frameworks ","spans":[],"direction":"ltr"},{"type":"list-item","text":"Performed a gap analysis to compare current capabilities with the desired future state ","spans":[],"direction":"ltr"},{"type":"paragraph","text":" ","spans":[],"direction":"ltr"},{"type":"paragraph","text":"Recommend: ","spans":[{"start":0,"end":11,"type":"strong"}],"direction":"ltr"},{"type":"list-item","text":"Developed a new organizational structure aligned with the agency’s future operating model, introducing specialized roles, adjusted reporting relationships, and optimized spans of control ","spans":[],"direction":"ltr"},{"type":"list-item","text":"Redefined job descriptions with specific education and experience requirements for each role ","spans":[],"direction":"ltr"},{"type":"list-item","text":"Designed training and development strategies to equip staff with the skills needed to fulfil the future-state mandate ","spans":[],"direction":"ltr"},{"type":"paragraph","text":"","spans":[],"direction":"ltr"},{"type":"heading3","text":"Outcome","spans":[],"direction":"ltr"},{"type":"paragraph","text":"CRG delivered a future-state organizational structure that leveraged nine key drivers to overcome current challenges. The structure featured tailored job levels, profiles, and a performance framework aligned with the agency’s vision. To support the transition, a comprehensive roadmap was developed, detailing sequenced activities and change management strategies to ensure a smooth implementation. ","spans":[],"direction":"ltr"},{"type":"paragraph","text":"","spans":[],"direction":"ltr"}],"short_description":[{"type":"heading2","text":"Audit Function Overhaul: Building a Modern Structure for Future Success ","spans":[],"direction":"ltr"}],"title":[{"type":"heading1","text":"Audit Function Design Assessment ","spans":[],"direction":"ltr"}],"_meta":{"uid":"audit-function-design-assessment","lastPublicationDate":"2024-09-24T14:05:20+0000"}}}]}}},"pageContext":{"rootQuery":"\n  query ClientResultsQuery($uid: String) {\n    prismic {\n      allClient_results(uid: $uid, sortBy: meta_lastPublicationDate_ASC) {\n        edges {\n          node {\n            seo_page_title\n            seo_page_description\n            seo_h1\n            feature_image\n            main_content\n            short_description\n            title\n            _meta {\n              uid\n              lastPublicationDate\n            }\n          }\n        }\n      }\n    }\n  }\n","id":"Zum4yxEAACoAiAh9","lang":"en-us","uid":"audit-function-design-assessment","type":"client_result","alternateLanguages":[],"cursor":"YXJyYXljb25uZWN0aW9uOjI2","paginationPreviousMeta":{"id":"ZrwFPBEAACAAKGDf","lang":"en-us","uid":"transforming-investment-operations","type":"client_result","alternateLanguages":[]},"paginationPreviousUid":"transforming-investment-operations","paginationPreviousLang":"en-us","paginationNextMeta":{"id":"ZvIkHhEAAC0AlLso","lang":"en-us","uid":"hr-function-transformation","type":"client_result","alternateLanguages":[]},"paginationNextUid":"hr-function-transformation","paginationNextLang":"en-us","lastQueryChunkEndCursor":"YXJyYXljb25uZWN0aW9uOjE5"}},"staticQueryHashes":["2447216075","2898711901","3159585216","3178498103","815104889"]}